Thank you for shopping at
Culturas de ARTe (artcultures.com).
For online inquiries contact:
Customer Service
Culturas de ARTe
6103 Deridder Court
Austin, Texas 78744
3311 North IH-35, Suite C
Austin, Texas 78722
P.O. Box 684947
Austin, Texas 78768-4947
Studio
T:512.282.1060
Art Gallery
T:512.473.2302
F:512.282.9367
art@artcultures.com |
An old painted wagon along the side of a highway to Dolores Hidalgo, State of Guanajuato. |
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Andrianna at the highest peek of the Pyramid of the Sun at the archaeological site of Teotihuacan outside of Mexico City.
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Payment
We accept the following major credit cards: MasterCard, VISA, Discover and American Express with valid expiration dates.
Please contact us at art@artcultures.com if you prefer purchasing your art with a cashier check, personal check or money order. There will be a $25.00 charge for all returned personal checks.
Texas state orders include an additional 8.25% sales tax. |
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Shipping and Product Delivery
All orders are processed within 3 business days and shipped UPS Ground. From receipt of order, please allow 7-10 business days for delivery.
International orders will be shipped by United States Postal Service. Customers will be notified through e-mail of all shipping charges. Please allow 2-3 weeks for delivery. All duties and taxes are the responsibility of the customer.
In the event of a delay, you will be contacted. Deliveries cannot be made to P.O. Box numbers.
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Fortune telling sparrow at the Coyoacan central plaza.
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Custom Orders
Original art, posters and prints are packed and shipped with special packaging materials (i.e., plexiglass, cardboard, styrofoam) and may require additional shipping charges. You will be contacted if additional charges are assessed. Please allow a minimum of 2-4 weeks for delivery.
Returns and Exchanges
If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange, or full refund within 14 days from receipt. Credit Card purchases will be assessed a $25.00 charge back fee.
Merchandise for return or replacement should be sent to:
Culturas de ARTe
6103 Deridder Court
Austin, Texas 78744
CLAIMS/DAMAGES/LOSS FAQ
- What do I do if my package was damaged?
- After a damage is reported to UPS, what should I do with the merchandise?
- How long does the claim process take?
- What do I do if my package was damaged?
If your order was shipped via UPS, call UPS Customer Service at 1-800-PICK-UPS (1-800-742-5877).
If a damaged package is discovered while still in the UPS system, a damage report will be issued, the shipper of record will be notified, and the package will be returned to the shipper if transportable.
After a damage is reported to UPS, what should I do with the merchandise?
Hold onto the merchandise, container and all packing materials until advised otherwise by UPS.
How long does the claim process take?
Upon receipt of the claim by UPS, a check is typically issued and mailed to the shipper of record within five business days.
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